News

ContactPoint 360 Inc. is proud to announce that the company has been certified as a Great Place to Work® second time in a row, after a thorough and independent analysis conducted by Great Place to Work® Institute Canada.

ContactPoint 360 is proud to announce that our organization has been named on the 2020 list of Best Workplaces in Professional Services.

ContactPoint 360 is proud to announce that our organization has been named on the 2020 list of Best Workplaces in Ontario.

ATHENS, Greece — ​​​​​​​​​​ContactPoint 360 announced the opening of a new state-of-the-art Customer Experience Center and Technology Solutions facility, including a 500-seat contact center and CX technology lab in Athens.

Mississauga, Ontario, May 29th, 2020 – TPV360, a division of the well-established Customer Experience Technology Company and Global Contact Center Operator, ContactPoint, 360, Inc., has reimagined the third-party verification process from the ground up. The next generation TPV360 Third-Party Verification platform includes a cloud-based portal with accompanying mobile applications for Android and iOS.

In the midst of the emergency caused by covid-19, ContactPoint360 has prioritized the safety of its workers in Colombia.

Mississauga, Ontario, March 24, 2020 - ContactPoint 360, Inc. is pleased to announce that the company has been named to the 2020 list of Best Workplaces for Women in Canada.

Elizabeth Sedlacek VP of Client Relations & Partnerships recently provided her thoughts on leadership challenges, achievements, and advice in the Women in Leadership: How to Succeed—and Lead—in the Contact Center Industry article from Contact Center Pipeline.

Mississauga, Ontario, January 21, 2020 – ContactPoint 360, Inc. is proud to announce that our organization has been named on the 2020 list of Best Workplaces for Inclusion.

Busy times at our GTACC 2019 booth as attendees were lined up to get a demo of our new Soundboard 360 technology.