ContactPoint360 Made It To The 2020 List of Best Workplaces™ in Professional Services
The list is based on direct feedback from employees of the hundreds of organizations that were surveyed by Great Place to Work®. The data has a 90% confidence and a plus or minus 5% margin of error.
To be eligible for this list, organizations must be Great Place to Work- Certified™ in the past year and work primarily in the Professional Services Industry. (Professional Services refers to any organization or profession in the tertiary sector of the economy that offers customized, knowledge-based services to clients. This includes doctors, lawyers, accountants, architects, engineers, advertising professionals, to name a few.)
Founded in 2007, ContactPoint360 (www.contactpoint360.com) is a Canadian based global customer experience company with eight contact center locations across North America, South America, Europe, and Asia, as well as Work At Home options in all locations. The company provides business process outsourcing (BPO), omnichannel customer experience solutions, including voice, email, chat, and social media.
ContactPoint360 services major international clients across various business sectors, including energy, finance, retail, telephony, and healthcare. The company also provides full-service CX consulting, an in-house software development department, and CX centric digital marketing services.
About Great Place to Work®:
Great Place to Work is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, GPTW recognizes the world’s Best Workplaces in a series of national lists including those published by The Globe & Mail (Canada) and Fortune magazine (USA). Great Place to Work provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures. Visit us at www.greatplacetowork.ca or find us on Twitter at @GPTW_Canada.