ContactPoint 360 provides home-based services with superior customer service expertise. We offer the most advanced technology while providing a fully secure and compliant environment for our remote workforce.
A-list Contact Center Leadership
We’ve assembled an industry-leading team of customer experience executives and specialized subject matter experts that allows us to serve clients across multiple sectors such as energy, finance, healthcare, telecommunications, and retail.
The combination of our Business Process Outsourcing (BPO) acumen and industry-specific know-how enables us to win loyal fans for the great brands we serve. Our recruiting and training programs are second to none and allow us to transfer our years of experience and product knowledge to our agents so they become a true extension of your brand.
Yes, we have many stamps in our passports.
Onshore and Offshore Contact Center Solutions
ContactPoint 360 has customer experience call centers located across North and South America. We know that many clients require both onshore and/or nearshore solutions for various reasons. All our facilities are located in vibrant metropolitan areas with deep talent pools. Our contact centers are all conveniently located in modern office towers with state of the art technology and security, providing a wonderful workplace environment for associates and clients alike. If you are looking for contact center outsourcing services, we would love to show you what we can do for your business.
TORONTO MONTREAL ST. CATHARINES BOGOTA
ContactPoint 360 Certified as a
Great place to work
Mississauga, Ontario- ContactPoint 360, Inc. is proud to announce that the company has been certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.
Since its inception in 2007, ContactPoint 360 has been a leading proponent of the employee first philosophy. The company places the highest priority on fostering a great workplace culture for associates.