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Our Global Presence

USA United States
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Accounts Receivable Outsourcing Services

Optimize cash flow through structured collections process, upholding 100% compliance.

Customer Experience Solutions

99% accuracy for zero invoice disputes

Customer Experience Solutions

Proactive outreach for reduced DSO rate

Customer Experience Solutions

Omnichannel follow-up without additional cost

accounts receivable outsourcing services
Accelerate your CX

heading-icon Crafting Future Experiences into Customer Delight Hubs heading-icon

Customer Experience Solutions
Customer Experience Solutions

95%

Average Quality Score

91%

First Call Resolution (FCR)

50%

Savings on Operational Cost

4.7/5

Average CSAT Score

31+

Languages Fluency

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Certified Trust: Our Commitment to Excellence

Centralized Accounts Receivable Services

outsourced accounts receivables

Debt Recovery Services

Accelerate collections through structured workflows, and analytics-driven prioritization and reduce Days Sales Outstanding.

Invoice Delivery Services

Automate billing and pre-invoice validation with deb collection services to ensure every invoice is correct and compliant.

Optimal Technology, Streamlined Operations, Superior Recovery Rates

Our intelligent & predictive cloud-based platform increases recovery rates. We achieved a staggering 260% uptick in client contracts. The system runs on cloud-based Automatic Call Distribution to route calls to agents based on assignment and aptitude. We route calls across contact-centre locations & at-home agents to outsource accounts receivable services.

Customer Experience Solutions

Unlimited
capacity
Customer Experience Solutions

Fluid
auto-pacing
Customer Experience Solutions

Broader account
penetration
Customer Experience Solutions

Agent screen
pops
Customer Experience Solutions

Pre-recorded
messages
Customer Experience Solutions

Call Recording
Customer Experience Solutions

AgentSMS
Customer Experience Solutions

VocalDirect

Customer Experience Solutions

Unlimited
capacity
Customer Experience Solutions

Fluid
auto-pacing
Customer Experience Solutions

Broader account
penetration

>
Customer Experience Solutions

Agent screen
pops
Customer Experience Solutions

Pre-recorded
messages
Customer Experience Solutions

Call Recording
Customer Experience Solutions

AgentSMS
Customer Experience Solutions

VocalDirect

ar management services

Compliance-First Accounts Receivable Services

Workload Management

Optimize AR management with automated payments and swift dispute resolution using our workload management techniques.

Standardized Processes
High-quality credit processing, detailed reporting and defined processes for efficient revenue management.
Risk Mitigation
Establish exceptional risk mitigation strategies with outsourced accounts receivable to identify process issues, reduce bottlenecks and avoid overdues.
World-class Infrastructure
Specialized current AR management tools like Oracle NetSuite and Collect-It, comprehensive predictability software and latest technologies to optimize cash movements.
Faster TAT
Outsource account receivable services to automate the invoice-to-payment flow to ensure fast and streamlined finances.
Skilled Professionals
Experienced team of account management, debt recovery executives and automation specialists who work towards enhancing your business revenue.

heading-icon FAQs on Accounts Receivable Services heading-icon

How does outsourced accounts receivable process work?

Being an accounts receivable outsourcing company, ContactPoint360 partner with third-party agencies or individuals to help with invoice management, debt recovery and follow-ups. Helping you focus on your core tasks, while ensuring your payments are regular.

What is the difference between accounts receivable and accounts payable?

Accounts payable are the money that businesses owe to their vendors. On the other hand, accounts receivable is the money that customers owe your business.

How does virtual accounts receivable outsourcing improve cash flow for large organizations?

Our virtual accounts receivable outsourcing services streamline the entire receivables process, from invoicing to payment collection, using advanced technology and expert teams. This accelerates payment cycles, reduces days sales outstanding (DSO), and ensures timely cash inflows, helping you maintain financial stability and fund critical projects without delays.

Why would a business consider outsourced accounts receivable?

You must outsource accounts receivable services to streamline financial services, expedite the payments and bolster client relationships.

How can accounts receivable outsourcing reduce overall operational costs?
By outsourcing accounts receivable processes, you eliminate the need for in-house hiring, training, and technology investments, cutting overhead costs significantly. Our efficient processes and automation tools reduce manual labor and errors, leading to savings of up to 50% compared to maintaining an internal team, without sacrificing quality.
How do receivable management services collections improve cash flow predictability for large organizations?
Our receivable management services collections use systematic follow-ups, automated reminders, and expert collection strategies to ensure timely payments, reducing late payments and bad debt. This creates a predictable cash flow, allowing you to plan investments, manage expenses, and maintain financial stability with greater confidence.