Our Locations

Toronto

Canada

Montreal

Canada

Bogotá

Colombia

Bogotá 2

Colombia

Medellín

Colombia

Athens

Greece

Gurugram

India

Cebu

Philippines

Monterrey

Mexico

Montego Bay

Jamaica

Toronto

Global Headquarters

6285 Northam Drive, 4th Floor
Mississauga, Ontario
L4V 1X5 Canada

Toronto, Ontario is an ideal outsourcing destination for North American companies. Located on the northwestern shore of Lake Ontario, it has a growing population of more than 6 million spread across 140 official neighborhoods.

Toronto is an exciting city for businesses. It ranks in the top 20 of 1,000 cities according to StartupBlink’s Startup Ecosystem Rankings, which are based on the number and quality of startup businesses as well as the startup-friendliness of Toronto’s business environment as a whole. This support for new business is good news for companies looking to outsource.

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ContactPoint 360 Toronto

Montreal

Suite 500, 5075 De Sorel
Montréal, QC H4P 1G6

With a population of just 1.78 million, Montreal is a safe, youthful, and vibrant city that’s affordable and filled with entertainment and fine dining experiences. It’s easy to experience it all since it’s also pedestrian and bicycle-friendly with inexpensive and reliable public transportation.

Built into beautiful rolling hills, Montreal features many different neighborhoods, including the trendy Plateau Mont-Royal that features townhomes built into the slopes of Mont-Royal. Many areas, like Saint-Henri, are seeing a cultural revitalization. Residents also like stopping in the vintage clothing shops and bagel bakeries in Mile End.

For the North American market, this city has a bilingual culture. A favourable exchange rate makes it attractive for companies looking for nearshore customer service opportunities.

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ContactPoint 360 Montreal

Bogotá

Porto 100 Building

Av. Cra. 45 #97-50
6th Floor, Bogotá, Colombia

As one of the best countries for outsourcing, the Bogotá, Colombia region offers companies an exciting opportunity to take advantage of a booming economy, a dedicated, well-educated workforce, and an attractive USD exchange rate.

With 10 million residents, Colombia is one of the safest, most vibrant cities in South America. Colombia on the whole — and its capital city Bogotá — is internationally recognized as a prized destination for adventure tourism, cultural immersion and an exciting culinary scene.

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ContactPoint 360 Bogotá

Bogotá

North Point Building

Cra. 7 #156-10
Tower 3, 21st floor,
Bogotá, Colombia

As one of the best countries for outsourcing, the Bogotá, Colombia region offers companies an exciting opportunity to take advantage of a booming economy, a dedicated, well-educated workforce, and an attractive USD exchange rate.

With 10 million residents, Colombia is one of the safest, most vibrant cities in South America. Colombia on the whole — and its capital city Bogotá — is internationally recognized as a prized destination for adventure tourism, cultural immersion and an exciting culinary scene.

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ContactPoint 360 Bogotá

Medellín

Milla de Oro Building

Cra. 42 #3Sur-81
Tower 1, 7th floor
Medellín, Colombia

Our facility is in one of finest areas of this beautiful City. Known as the City of Eternal Spring, Medellin is said to have the best weather in the world. That is, if 75 degrees and sunny is your cup of tea!

The city has received international recognition for its continuous innovation in city planning and elevated metro and public transportation systems.  The city has an efficient metro and cable car system, which allows people to access the city center easily.

In fact, The Urban Land Institute compiled a list of 200 cities based on eight criteria ranging from culture, quality of life, education, and infrastructure.

Medellin was name #1, beating out Tel Aviv and NYC.

Why Medellín?

ContactPoint 360 Medellín

Athens

Mavromichali 4
Pireas 185 45, Greece
ContactPoint 360 Athens

Gurugram

6th Floor, Plot No 436, Udyog Vihar Phase 4 , Sector 18
Gurgaon
Gurgaon, officially Gurugram, is a city located in, about 30 kilometers (19 mi,) southwest of the national capital New Delhi. Gurgaon has local offices for more than 250 Fortune 500 companies and is leaded center of Banking and Finance.

Our offices are located in the Largest “Technology Oriented” Collaborative Campus in the world, it is also a LEED Certified Platinum rated Green Building Campus. Its interiors are aesthetically designed and decorated, keeping in mind mobility as well as efficiency.

Our location enjoys blazing fast connectivity with internet speeds up to 1 GHZ.

Gurugram District has witnessed a phenomenal growth in all spheres of developments, particularly in industry and urbanization. Today, it has become a hub of multinational companies, industries giants, call centres, software companies, shopping malls and skyscrapers. Gurugram is strategically located with its boundaries touching Rajasthan, Uttar Pradesh and Delhi. Its excellent connectivity with other state via Delhi- Jaipur-Ahmedabad broad gauge rail link and NH 8, brings thousands of people to Gurugram for the purpose of work, travel and entertainment. In fact, with the collaboration of Suzuki Motors of Japan and Maruti Udyog Limited in early eighties, a new area of rapid industrialization of Gurugram started as a result of which the District came on the international map.

Why Gurugram?

ContactPoint 360 Gurugram

Cebu

18th Floor Skyrise 4, IT Park, W Geonzon St, Cebu City, Cebu

The Philippines is one of the best countries for outsourcing, and the Cebu region is an attractive choice for call center operations. Businesses in this region can engage with an educated local workforce, participate in an expanding economy, and enjoy an attractive global currency exchange rate.

With a population of 109 million, the Philippines is the thirteenth largest country in the world by population. It is also the sixth largest English-speaking country and boasts one of the youngest populations in the world.

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Monterrey

Calle Capitán Aguilar 815, Obispado, 64000 Monterrey, NL
Mexico

Located in Northern Mexico, in close proximity to the United States.

The Monterrey metropolitan area has a population of 5,341,175 inhabitants, which makes it the second most populated metropolitan area in Mexico, only behind Mexico City.

Our CX center is located in the largest business hub in Monterrey.  We have access to outstanding team members with very strong English and excellent Spanish, with strong cultural acclimation to the USA.

The site offers redundant fiber connectivity and back-up power. We have 180 workstations available with scalability to an additional 400. The site is directed by a US trained, native English-speaking management team onsite. 180 Available Workstations, 2 Training Rooms and an in-house Restaurant.

ContactPoint 360 Monterrey

Key Attractions in Monterrey:

Gran Plaza

Sometimes referred to as the Makro Plaza, when you come here, you’ll see why. Life in the plaza is packed with energy and its size makes it one of the largest plazas in the world. It would overwhelm you were it not for the buildings, walkways and fountains that have been built-in to this focus-piece of the city’s central area.

Zona Rosa

Modeled on Mexico City’s Zona Rosa (meaning “Pink Zone”), this is the area where you’ll find some of the top restaurants and hotels, expensive shops and boutiques. It’s great for window shopping and to find a good place to eat and drink.

U.S. Style Shopping Experiences

Monterrey’s commercial scene has developed significantly in recent years. Where before, the Zona Rosa (see above) was the premier location for shops, hotels and restaurants, today there are various commercial centers and malls located in this modern city that offer new varieties and extended choice to visitors and residents alike

Contemporary Art Museum

This amazing museum hosts major exhibitions, including those of top Mexican and International artists. It’s said to be one of the best museums in the country.

Golf in Monterrey

As one can imagine, the business culture makes golf a popular recreational activity in this city, and the climate is also ideal! Monterrey offers an opportunity to enjoy great golf in Mexico.

Montego Bay

6 Gloucester Avenue, Montego Bay, Jamaica

Our site in Montego Bay is within a business-friendly Free Zone with strong government support of BPO sector. Our site has connectivity to top-tier providers for crystal clear voice quality, via Comcast and AT&T.​ We have 200 seats with scalability to 400. ​

The city is also home to a thriving Business Process Outsourcing (BPO) sector. The city has call centres which cater to many Fortune 500 companies such as Delta, Amazon, Netflix and many others.  Most of the city’s business is done in the downtown area, however, as of recent, the CBD has begun to migrate to the suburb of Fairview/Bogue which is home to the Fairview Town Centre, which is a five-minute commute from Montego Freezone, the city’s dedicated area to BPO activity. The area is mostly populated with retail and banking.

Montego Bay is also known for Cornwall Regional Hospital, port facilities, second homes for numerous upper-class Jamaicans from Kingston as well as North Americans and Europeans, fine restaurants, and shopping. The coastland near Montego Bay is occupied by numerous tourist resorts, most newly built, some occupying the grounds of old sugarcane plantations with some of the original buildings and mill-works still standing. The most famous is the White Witch’s Rose Hall which features a world-class golf course.

ContactPoint 360 Montego Bay

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