Case Study
However, they faced challenges in reaching out to their target audience, upscale legit sales, and generate new business opportunities. The experts at ContactPoint360 thoroughly analyzed their needs and curated a custom approach, which resulted in 30% increase in connect rates.
We also optimized their touchpoints, customer acquisition and sales management. To gain more insights, download the full case study now.
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As the first wave of the Covid-19 pandemic reached its peak and governments directed offices to close, it took us only 5 hours to plan a transition for 95% of our employees to work from home. Here is our story.
The objective of this case study was to address the outsourcing needs of a major US-based energy provider seeking efficient outbound sales services for their gas and electric offerings.
ContactPoint360 collaborated with a leading US energy supplier to elevate collections operations. Tasked with revamping outdated technology, our goal was to implement an intelligent data segmentation strategy and optimize outbound dialer initiatives.
United States
Canada
Mexico
Colombia
Jamaica
Philippines
India
Egypt
