HEALTHCARE

ContactPoint360 makes it easy to connect providers and payers through empathy, clarity, and professionalism. We offer omni-channel communications, and the latest data security platforms to ensure HIPAA compliance.

MAKING HUMAN CONNECTIONS

Assisting providers and payers interacting within the vast healthcare ecosystem is one of the core competencies of ContactPoint360. We help a variety of clients to effectively manage this complex environment by helping to identify cost savings and by driving efficiencies through our approach, our processes, and our people.
ContactPoint 360 - Healthcare
ContactPoint 360 - Healthcare

MAKING HUMAN CONNECTIONS

Assisting providers and payers interacting within the vast healthcare ecosystem is one of the core competencies of ContactPoint 360.

We help a variety of clients to effectively manage this complex environment by helping to identify cost savings and by driving efficiencies through our approach, our processes, and our people. 

ContactPoint 360 - Healthcare

SUBJECT MATTER EXPERTS

ContactPoint360 is a business process outsourcing company with subject-matter experts who understand healthcare industry-specific challenges and how to help solve them.  At the heart of it all, we are communications specialists that provide a warm and friendly patient experience.
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PAYER SUPPORT

We support patients through our omni-channel solutions to help them make informed healthcare decisions, and navigate the system when it matters the most.

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HIPAA COMPLIANT

We are HIPAA certified and provide the latest in data security and data loss prevention systems to ensure compliance and confidentiality.

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PROVIDER SUPPORT

We support healthcare providers across patient care, back-office operations, insurance, medical equipment distribution, and pharmaceuticals; all powered by the latest in secure technology.

Reach out today and let us create a customized solution for your business!

About  Us

Our Story

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Industries

ContactPoint360 helps the world’s premier brands transform customer experience.

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Healthcare

Energy & Utilities

Automotive

Travel & Hospitality

Technology

Government

Insurance

Financial Services

Retail

Telco

Government

Insurance

Financial Services

Retail

Telco

Solutions

ContactPoint360 helps the world’s premier brands transform customer experience.
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Business Process Management

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Business Process Management

Business Process Management Overview

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Our Software

ContactPoint360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

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