Built for the Unique Challenges of Solar Engagement
AI-powered solar call center for firms of all sizes
Technical support tailored to resolve complex issues
360-degree customers onboarding and post-sale support
Power Customer Trust with Solar Call Center Services
Customer Inbound Support
Handle all your customer inquiries, and complaints in real-time across all the touchpoints and ensure brand tone, voice, and values in every interaction.
Lead Qualification and Scheduling
Convert inbound leads into high-quality appointments through structured scripts, eligibility checks, and scheduling workflows with our solar call centers.
Technical and Helpdesk Support
We cover L0, L1, and L2 solar performance issues and offer real-time support to help your customers resolve it or quickly connect with relevant engineer.
Field Agent Coordination
With intelligent workflows, out solar call centers link customers with relevant field techs, and maintain pre-visit reminders, and post-service follow-ups.
Net Metering and Billing Support
Provide compliant responses to consumers inquiring about bill credits, excess generation settlement, tariff, and payment gateways.
Warranty and Renewals Support
We guide your customers through coverage details, plan upgrades and renewal prompts to protect customer life time value and reduce churn.
Multilingual Omnichannel Support
Our call center for solar companies provide omnichannel services in 31+ languages, powered by AI, covering phone, chat, in-app, social DM, and all other channels.