Enterprise-Grade Call Center for Solar Companies Utility Call Center Outsourcing

Deliver consistent support for residential, commercial and utility solar customers with our solar call center services.

Utility Call Center Outsourcing

Support all your stakeholders in more than 31 languages

Utility Call Center Outsourcing

Expert inbound support to increase installations

Utility Call Center Outsourcing

Quick technical assistance to resolve performance issues

Utility Call Center Outsourcing

Proactive services reminders to increase renewals

Accelerate your CX with ContactPoint360

heading-icon Proven Results With Out Solar Call Centers heading-icon

95%

First-Contact Resolution Rate 

99%

Accuracy in Back-Office Services

100%

Compliance with Industry Standards

4.7/5

Average CSAT Score

99%

SLA Adherence During Peak Hours 

Utility Call Center Outsourcing

Built for the Unique Challenges of Solar Engagement

Utility Call Center Outsourcing

AI-powered solar call center for firms of all sizes

Utility Call Center Outsourcing

Technical support tailored to resolve complex issues

Utility Call Center Outsourcing

360-degree customers onboarding and post-sale support

energy call center outsourcing

Certified Trust: Our Commitment to Excellence

Utility Call Center Outsourcing

heading-icon Frequently Asked Questions heading-icon

Can you integrate with our CRM and other systems?
Our systems are highly compatible and can easily integrate with your CRM, field dispatch systems, and other platforms/software.
How your solar call center ensures data security?
Our IT infrastructure adheres to data security standards, regulations, and federal laws. In addition, we have dedicated cyber-security team to maintain integrity and confidentiality of every bit we process.
Do you support both residential and commercial solar customers?
We cover all kind of customers, including commercial and residential solar power consumers.
How you use AI in your solar call center services?
We use AI for multiple purposes for our solar call center, such as to maintain quality, improve accuracy, and help agents in quickly resolving the customer’s inquiry.

Transform Lead to Loyalty With
Call Center for Solar Companies