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CXplorers: Beyond the Hype – The Technical Foundations of Generative AI Explained

by | August 9, 2024

Get ready to dive deep into the world of Generative AI with Episode 3 of “CXplorers by ContactPoint360!” 🚀 In this episode, hosts Daniel Cheung, VP of Enterprise Partnerships, and Jasper Nastor, Lead Architect, AI-Driven Solutions, take you Beyond the Hype to uncover the technical foundations that make Generative AI a game-changer.

Discover the core algorithms, data models, and computational power driving Generative AI. We break down complex concepts into easy-to-understand insights, showing you how this revolutionary technology is transforming industries and reshaping the future. Whether you’re a tech enthusiast or a business leader, this episode is packed with valuable information you won’t want to miss.

Tune in to learn:

1. The core algorithms powering Generative AI
2. How data models are trained and optimized
3. Real-world applications of Generative AI in various industries
4. The future potential and challenges of Generative AI
5. How businesses can leverage this technology for a competitive edge

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Our Speaker

Daniel Cheung

VP of Enterpise Partnerships

Daniel Cheung is a technology enthusiast and seasoned leader with over a decade of experience in BPO, specializing in client relations, AI-driven customer experience, and business growth strategies.

Our Speaker

Jasper Nastor

Lead Architect, AI-Driven CX Solutions

Jasper Nastor is a seasoned professional with over 10 years of experience in BPO and contact centers, specializing in AI-driven solutions to enhance operational excellence.

Don’t miss out on this deep dive into the technical side of AI. Like, comment, and subscribe for more episodes on AI and customer service innovation!