CXplorers: Beyond the Hype – The Technical Foundations of Generative AI Explained

Get ready to dive deep into the world of Generative AI with Episode 3 of “CXplorers by ContactPoint360!” 🚀 In this episode, hosts Daniel Cheung, VP of Enterprise Partnerships, and Jasper Nastor, Lead Architect, AI-Driven Solutions, take you Beyond the Hype to uncover the technical foundations that make Generative AI a game-changer.

Discover the core algorithms, data models, and computational power driving Generative AI. We break down complex concepts into easy-to-understand insights, showing you how this revolutionary technology is transforming industries and reshaping the future. Whether you’re a tech enthusiast or a business leader, this episode is packed with valuable information you won’t want to miss.

Tune in to learn:

1. The core algorithms powering Generative AI
2. How data models are trained and optimized
3. Real-world applications of Generative AI in various industries
4. The future potential and challenges of Generative AI
5. How businesses can leverage this technology for a competitive edge

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Our Speaker

Jasper Nastor

Lead Architect, AI-Driven CX Solutions

Jasper Nastor is a seasoned professional with over 10 years of experience in BPO and contact centers, specializing in AI-driven solutions to enhance operational excellence.