United States
Canada
Mexico
Colombia
Jamaica
Philippines
India
Egypt
International Stevie
Award
Best Customer Service Team. Awarded from a global panel of judges. Based on the results of a global CX initiative.
Awarded for Best
Work-Life Balance in 2023
Crowning Achievements Where Excellence Meets Recognition
Explore our accolades for unwavering commitment to clients and employees.
Great Place to Work Awards
Awarded 5 years in a row. Simply, put, People love working for ContactPoint360.
International Stevie Award
Best Customer Service Team. Awarded from a global panel of judges. Based on the results of a global CX initiative.
AI Excellence Award
We innovate AI-powered solutions that drive operational efficiency for enterprises.
Artificial Intelligence Achievement of the Year
Recognized for our contributions to AI, machine learning and data-driven innovations.
IW Culture & Purpose Award for North America
Empowering leaders to inspire greatness, we set the gold standard in leadership.
Top 100 Inspiring Workplaces Award
Better Business Bureau A+ Rating
Empowering leaders to inspire greatness, we set the gold standard in leadership.
Comparably Award - Diversity
A beautiful Tapestry of People makes Diversity our Superpower.
Comparably Award - Best Company Culture
Empathy, respect, and Support. We lift our people to help them succeed at work and in life.
Comparably Award - Best CEO
Recognized for Empowering, Inclusive Culture. Our CEO fosters talent & empathy, propelling success with #ServiceWithSmile.
Great Place to Work – Work-Life Balance
We offer flexible schedules that allow our associates to live a healthy and full life.
Best Company Leadership
Empowering leaders to inspire greatness, we set the gold standard in leadership.
Best Company Career Growth
Recognized as Best Company Career Growth, where careers soar with unmatched growth opportunities.
Best Company Global Culture
Acknowledged for outstanding global culture, we foster diversity, collaboration, and innovation worldwide.
Best Teams HR
Our HR team nurtures real talent, empowering individuals to make a meaningful difference in the world of customer experience (CX)
Best Company Outlook
Awarded for exceptional company outlook, we fosters talent and empathy, driving success with #ServiceWithSmile
Great Place to Work – Work-Life Balance
We offer flexible schedules that allow our associates to live a healthy and full life.
Comparably Award - Best CEO
Recognized for Empowering, Inclusive Culture. Our CEO fosters talent & empathy, propelling success with #ServiceWithSmile.
Comparably Award - Best Company Culture
Empathy, respect, and Support. We lift our people to help them succeed at work and in life.
Comparably Award - Women
Women are a leading force in our company. CFO, VP of Client Relations and partnerships, VP of Human Resources, Director of Business Operations, and more.
Comparably Award - Diversity
A beautiful Tapestry of People makes Diversity our Superpower.
Best Company for Women
Great Place to Work – Ontario
Our Global HQ is in Ontario and is known within the community, and through local BPO industry organizations as a wonderful place to work.
Great Place to Work - Women
65% of associates are Women, 35% of Senior management, including our CFO.
Great Place to Work – Inclusion
We’re breaking down barriers to ensure fairness, opportunity, equality, and equity for all.
Great Place to Work – Mental Wellness
Stellar Human Resources programs, mentorships, buddy programs, and medical benefits.
Best Workplaces in Professional Services - Canada
Recognized for excellence in customer experience, leveraging innovative solutions to enhance service quality and satisfaction.
GTACC Greater Toronto Area Contact Center Association – Rising Above Award
Awarded for innovative use in Artificial Intelligence to improve Quality Assurance Oversight.AI
GTACC Greater Toronto Area Contact Center Association - Rising Above Award
Outstanding Achievement, Quality Assurance, and Continuous Improvement Departments.
GTACC Greater Toronto Area Contact Center Association - Rising Above Award
Outstanding Sales, client success, and Partnership Award for work one of Canada’s most well-known brands.
PCI DSS Compliance
Recognized for PCI DSS compliance, ensuring top-tier data security & payment card information.
HIPAA Compliance
Committed to securing healthcare data, creating a safe environment for healthcare support services.
ISO 27001 Information Security Management
Certified for implementing and maintaining strong Information Security Management, showcasing commitment.
AICPA SOC Reports
Certified for high standards in internal controls & operational excellence for financial data.
AICPA SOC2 Reports
Complete commitment to security, confidentiality, and comprehensive data protection.
GDPR Compliance
Compliant with GDPR regulations, ensuring EU data Standards.