Multilingual Hub

We understand that speaking your customer’s language is key to your success. Our strategic multilingual support hubs across North America, LATAM, APAC, and European markets help you provide an omnichannel customer experience that aligns with any culture or language.

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Advanced Multilingual Support

ContactPoint 360 - Energy and Utilities

Customers will always feel more at home conversing in their native languages. Our extensive agent network is both multicultural and multilingual, enabling us to provide a standardized global experience.

Consolidate Your Global CX strategy

ContactPoint 360 - Global Network

You no longer need different contact center vendors serving different territories. On top of significant cost-savings, consolidating all of the contact center operations under one roof will help you deliver expectational omnichannel support and seamless brand experience.

Solutions Tailored to Your Brand

ContactPoint 360 - Omni-channel solutions

ContactPoint 360 provides comprehensive omnichannel support and are experts at attracting, training and retaining global talent. We support 15 languages and counting, including English, Spanish, French, German, Italian, and Portugees.

Bring seamless, multi-lingual, omnichannel support to your customers. Backed by efficient and intelligent technology, our highly trained, mature, and disciplined brand ambassadors will transform your customer experience.

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Who We Serve

ContactPoint 360 helps the world’s premier brands transform customer experience.

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Healthcare

Energy & Utilities

Automotive

Travel & Tourism

Technology

Government

Insurance

Financial Services

Retail

Government

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Financial Services

Retail

Solutions

ContactPoint 360 helps the world’s premier brands transform customer experience.

Business Process Management

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Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Business Process Management

Business Process Management Overview

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Our Software

ContactPoint 360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

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Agent Activity Monitoring

Workforce Analytics Platform

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