Multilingual Hub
We understand that speaking your customer’s language is key to your success. Our strategic multilingual support hubs across North America, LATAM, APAC, and European markets help you provide an omnichannel customer experience that aligns with any culture or language.
Advanced Multilingual Support
Customers will always feel more at home conversing in their native languages. Our extensive agent network is both multicultural and multilingual, enabling us to provide a standardized global experience.
Consolidate Your Global CX strategy
You no longer need different contact center vendors serving different territories. On top of significant cost-savings, consolidating all of the contact center operations under one roof will help you deliver expectational omnichannel support and seamless brand experience.
Solutions Tailored to Your Brand
ContactPoint 360 provides comprehensive omnichannel support and are experts at attracting, training and retaining global talent. We support 15 languages and counting, including English, Spanish, French, German, Italian, and Portugees.