Crafting Future Experiences into Customer Delight Hubs
95%
Average Quality Score
91%


Upto 50%
Savings on Operational Cost
30+
Languages Fluency
Certified Trust: Our Commitment to Excellence 

2023-2024
Great Place to Work - Canada

2023
Silver Stevie Winner

2024
AI Excellence Award

2024
Artificial Intelligence Achievement of the Year

2024
IW Culture & Purpose Award for North America

2024
Top 100 Inspiring Workplaces Award

2024
Better Business Bureau A+ Rating

2025
Best Company for Diversity

2024
Best Company Culture

2024
Best Company for Work life Balance

2024
Best CEO

2024
Best Company for Leadership

2024
Best Company for Career Growth

2024
Best Company Global Culture

2024
Best Teams HR

2024
Best Company Outlook

2023
Best Company Work life Balance Canada

2023
Best Company for Diversity

2023
Best CEO

2023
Best Company Culture

2023
Best Company for Women

2021
Best Workplaces in Ontario

2020
Best Workplaces in Professional Services - Canada

2020
Best Workplaces for Inclusion

2020
Best Workplaces for Mental Wellness

2020
Best Workplaces for Women

2020
GTACC Improvement in QA

2020
GTACC QA and Continuous

2020
GTACC Team Award
Get Comprehensive Debt Collection and
Accounts Receivable Services

Debt Recovery Services
Leverage predictive outbound calling to improve recovery rates, impressive customer tracking, and efficient credit reporting with our accounts receivable services.
Invoice Delivery Services
Optimize cash flow, reduce AR workload and ensure prompt payments with our AR management services.
Innovative Receivables Technology
Harness the combined power of AI and ML to acquire accurate insights, identify anomalies and make quick decisions to keep a track of your customer payments

Optimal Technology, Streamlined Operations,
Superior Recovery Rates
The system runs on cloud-based Automatic Call Distribution to route calls to agents based on assignment and aptitude.
We route calls across contact-centre locations & at-home agents to outsource accounts receivable services.
Unlimited capacity
Fluid auto-pacing
Increased answering machine detection rates
Broader account penetration
Agent screen pops
Pre-recorded messages
Call Recording
AgentSMS
VocalDirect
Optimal Technology, Streamlined Operations, Superior Recovery Rates
Our intelligent & predictive cloud-based platform increases recovery rates. We achieved a staggering 260% uptick in client contracts. The system runs on cloud-based Automatic Call Distribution to route calls to agents based on assignment and aptitude. We route calls across contact-centre locations & at-home agents to outsource accounts receivable services.

Unlimited
capacity

Fluid
auto-pacing

Broader account
penetration

Agent screen
pops

Pre-recorded
messages

Call Recording

AgentSMS

VocalDirect

Unlimited
capacity

Fluid
auto-pacing

Broader account
penetration

Agent screen
pops

Pre-recorded
messages

Call Recording

AgentSMS

VocalDirect

Right Technology, Efficient Operations, High Recoveries
Workload Management
Optimize AR management with automated payments and swift dispute resolution using our workload management techniques.
Standardized Processes
Risk Mitigation
World-class Infrastructure
Faster TAT
Skilled Professionals
Manage debt collection, account receivables services
Commercial Collections
We bring our investigators and attorneys to go through complex corporate structures to gain in-depth information and ensure successful past-due recoveries.
Consumer Collections
Follow approaches to recover your past dues while maintaining long-term relationships. Our legally compliant professionals make debt payment easy for your customers.
Legal Forwarding
We have in-house legal counsel and an affiliate network of attorneys in the US states that can help when other collection efforts don’t yield results. We provide you with legal attorneys at competitive rates to recover your costs.

Strategic Receivables Planning and Forecasting

Your search for accounts receivable
outsourcing services ends here
Outsourcing these services enables you to allocate more time to focus on your
core business functions.
FAQs on Accounts Receivable Services 
How does outsourced accounts receivable process work?
Being an accounts receivable outsourcing company, ContactPoint360 partner with third-party agencies or individuals to help with invoice management, debt recovery and follow-ups. Helping you focus on your core tasks, while ensuring your payments are regular.
What is the difference between accounts receivable and accounts payable?
Accounts payable are the money that businesses owe to their vendors. On the other hand, accounts receivable is the money that customers owe your business.
What are the goals of accounts receivable services?
You can improve cash flow, manage debt, establish the payment terms and enhance invoice management with accounts receivable services.
Why would a business consider outsourced accounts receivable?
You must outsource accounts receivable services to streamline financial services, expedite the payments and bolster client relationships.