Our Culture is at
the Heart of Our Success
Our values are more than words at ContactPoint360, they’re the DNA of our success. We put our people first, fostering a culture of continuous learning and servant leadership. We believe happy, empowered employees translate to exceptional service and innovation.

Building Success Together with Service-first Leadership
Leadership at ContactPoint360 isn’t about giving orders, it’s about serving others. Our leaders are dedicated to supporting and empowering their teams, ensuring everyone has the tools and opportunities to succeed.
We recognize and reward talent from within our organization our commitment to promoting from within is a testament to our belief in the potential for growth and success that resides in each of our team members.
We believe in the power of empathy. By understanding and connecting with our colleagues and clients on a personal level, we foster a collaborative and supportive environment where everyone feels heard and valued.


Promoting a Culture of Empathy and Respect with The Golden Rule
It has been said in many cultures and in many ways. Having empathy and respect for each other helps us create trust and loyalty among our peers. We encourage a culture of mutual respect where every individual is treated with kindness, dignity, and the same consideration that they would wish for themselves. Yes, it’s about respect and equity, but also about lifting others at every opportunity to assist in an ascent to success at work and in life.
Connecting at ContactPoint360
A Look at Our Vibrant Culture

People First Always
Leadership at ContactPoint360 isn’t about giving orders, it’s about serving others. Our leaders are dedicated to supporting and empowering their teams, ensuring everyone has the tools and opportunities to succeed.
Our Certifications and Evidence of Excellence 

2023-2024
Great Place to Work - Canada

2023
Silver Stevie Winner

2024
AI Excellence Award

2024
Artificial Intelligence Achievement of the Year

2024
IW Culture & Purpose Award for North America

2024
Top 100 Inspiring Workplaces Award

2024
Better Business Bureau A+ Rating

2025
Best Company for Diversity

2024
Best Company Culture

2024
Best Company for Work life Balance

2024
Best CEO

2024
Best Company for Leadership

2024
Best Company for Career Growth

2024
Best Company Global Culture

2024
Best Teams HR

2024
Best Company Outlook

2023
Best Company Work life Balance Canada

2023
Best Company for Diversity

2023
Best CEO

2023
Best Company Culture

2023
Best Company for Women

2021
Best Workplaces in Ontario

2020
Best Workplaces in Professional Services - Canada

2020
Best Workplaces for Inclusion

2020
Best Workplaces for Mental Wellness

2020
Best Workplaces for Women

2020
GTACC Improvement in QA

2020
GTACC QA and Continuous
