Real-Time Time Tracking Dashboard
Empower teams with a dynamic dashboard that provides real-time visibility into agent hours, enhancing managerial oversight and enabling proactive decision-making.
Enhance your billing accuracy with our time tracking and invoice software
Budget Optimization Insights
Unlock strategic budgeting with advanced insights, providing a comprehensive view of resource allocation trends for informed decision-making.
Monetize Your Time
Bill your clients in a single click, add unbilled hours and billable expenses to an invoice in a single click.
Features to Stay on the Go
Easy Time Recording
An easy-to-use, low-profile way to manage projects and work hours
Efficient Payroll
Simplifies payroll processing with automatic calculation of agent wages
Apps for PC and Mobile
Ensure that your team can easily record time on any device
Cost Analysis
Over 50 Integrations
Harvest works with the well-known and cherished tools on your team
Streamlined Reporting
Comprehensive reporting capabilities offer a holistic view of call center operations
See More Features!
Create professional invoices
Track time for projects
Case Study
Chatbot Success Stories | Airline Industry – ContactPoint360
As the first wave of the Covid-19 pandemic reached its peak and governments directed offices to close, it took us only 5 hours to plan a transition for 95% of our employees to work from home. Here is our story.
Voice AI And Speech Analytics’ Impact On Outbound Sales And Agent Retention
The objective of this case study was to address the outsourcing needs of a major US-based energy provider seeking efficient outbound sales services for their gas and electric offerings.
Reducing Past Dues And Recovering Millions With Modern Technology And Strategic Approach
ContactPoint360 collaborated with a leading US energy supplier to elevate collections operations. Tasked with revamping outdated technology, our goal was to implement an intelligent data segmentation strategy and optimize outbound dialer initiatives.