Crafting Future Experiences into Customer Delight Hubs
95%
Average Quality Score
91%
Upto 50%
Savings on Operational Cost
30+
Languages Fluency
Certified Trust: Our Commitment to Excellence
2023-2024
Great Place to Work - Canada
2023
Silver Stevie Winner
2024
AI Excellence Award
2024
Artificial Intelligence Achievement of the Year
2024
IW Culture & Purpose Award for North America
2024
Better Business Bureau A+ Rating
2024
Best Company for Work life Balance
2024
Best Company for Leadership
2024
Best Company for Career Growth
2024
Best Company Global Culture
2024
Best Teams HR
2024
Best Company Outlook
2023
Best Company Work life Balance Canada
2023
Best Company for Diversity
2023
Best CEO
2023
Best Company Culture
2023
Best Company for Women
2021
Best Workplaces in Ontario
2020
Best Workplaces in Professional Services - Canada
2020
Best Workplaces for Inclusion
2020
Best Workplaces for Mental Wellness
2020
Best Workplaces for Women
2020
GTACC Improvement in QA
2020
GTACC QA and Continuous
2020
GTACC Team Award
Get Comprehensive Accounts Receivable and
Debt Collection Services
Debt Recovery Services
Leverage predictive outbound calling to improve recovery rates, impressive customer tracking, and efficient credit reporting with our accounts receivable services.
Invoice Delivery Services
Optimize cash flow, reduce AR workload and ensure prompt payments with our AR management services.
Innovative Receivables Technology
Harness the combined power of AI and ML to acquire accurate insights, identify anomalies and make quick decisions to keep a track of your customer payments
Optimal Technology, Streamlined Operations,
Superior Recovery Rates
The system runs on cloud-based Automatic Call Distribution to route calls to agents based on assignment and aptitude.
We route calls across contact-centre locations & at-home agents to outsource accounts receivable services.
Unlimited capacity
Fluid auto-pacing
Increased answering machine detection rates
Broader account penetration
Agent screen pops
Pre-recorded messages
Call Recording
AgentSMS
VocalDirect
Optimal Technology, Streamlined Operations, Superior Recovery Rates
Our intelligent & predictive cloud-based platform increases recovery rates. We achieved a staggering 260% uptick in client contracts. The system runs on cloud-based Automatic Call Distribution to route calls to agents based on assignment and aptitude. We route calls across contact-centre locations & at-home agents to outsource accounts receivable services.
Unlimited
capacity
Fluid
auto-pacing
Broader account
penetration
Agent screen
pops
Pre-recorded
messages
Call Recording
AgentSMS
VocalDirect
Unlimited
capacity
Fluid
auto-pacing
Broader account
penetration
Agent screen
pops
Pre-recorded
messages
Call Recording
AgentSMS
VocalDirect
Right Technology, Efficient Operations, High Recoveries
Workload Management
Optimize AR management with automated payments and swift dispute resolution using our workload management techniques.
Standardized Processes
Risk Mitigation
World-class Infrastructure
Faster TAT
Skilled Professionals
Manage account receivables, debt collection services
Commercial Collections
We bring our investigators and attorneys to go through complex corporate structures to gain in-depth information and ensure successful past-due recoveries.
Consumer Collections
Follow approaches to recover your past dues while maintaining long-term relationships. Our legally compliant professionals make debt payment easy for your customers.
Legal Forwarding
We have in-house legal counsel and an affiliate network of attorneys in the US states that can help when other collection efforts don’t yield results. We provide you with legal attorneys at competitive rates to recover your costs.
Strategic Receivables Planning and Forecasting
Your search for accounts receivable
outsourcing services ends here
Outsourcing these services enables you to allocate more time to focus on your
core business functions.
FAQs on Accounts Receivable Services
How does outsourced accounts receivable process work?
Being an accounts receivable outsourcing company, ContactPoint360 partner with third-party agencies or individuals to help with invoice management, debt recovery and follow-ups. Helping you focus on your core tasks, while ensuring your payments are regular.
What is the difference between accounts receivable and accounts payable?
Accounts payable are the money that businesses owe to their vendors. On the other hand, accounts receivable is the money that customers owe your business.
What are the goals of accounts receivable services?
You can improve cash flow, manage debt, establish the payment terms and enhance invoice management with accounts receivable services.
Why would a business consider outsourced accounts receivable?
You must outsource accounts receivable services to streamline financial services, expedite the payments and bolster client relationships.