OUR STORY

12 YEARS IN BUSINESS

5 CUSTOMER EXPERIENCE CENTERS

WORK FROM HOME SOLUTIONS

 

Outsource with Confidence

Our Story

With 12 years of successful Contact Center ownership and operations experience, service and sales excellence are in our BPO DNA!

We own and operate 5 contact centers across 2 continents. Our senior management team has over 80 years of combined experience helping companies streamline operations, support customer experience initiatives, collect with care, and drive cost savings.

We are people-focused yet extremely analytical when it comes to capturing and processing actionable data for our clients. 

ContactPoint 360 centers are located within vibrant metropolitan areas providing our clients with exceptional workforce talent. We have the finest facilities all based in modern glass office towers. As such, we offer the highest levels of connectivity and security. 

We know what it takes to recruit and hire the absolute best people within our markets and we retain our associates by providing a beautiful workplace, competitive salaries, great benefits, performance-based incentives, and an employee-focused culture.

Contact us today to learn about the ContactPoint 360 difference!

Reach out today and let us create a customized contact center solution for your business!

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