HEALTHCARE

ContactPoint 360 makes it easy to connect providers and payers through empathy, clarity, and professionalism. We offer omni-channel communications, and the latest data security platforms to ensure HIPAA compliance.

MAKING HUMAN CONNECTIONS

Assisting providers and payers interacting within the vast healthcare ecosystem is one of the core competencies of ContactPoint 360.

We help a variety of clients to effectively manage this complex environment by helping to identify cost savings and by driving efficiencies through our approach, our processes, and our people. 

ContactPoint 360 - Healthcare
ContactPoint 360 - Healthcare

MAKING HUMAN CONNECTIONS

Assisting providers and payers interacting within the vast healthcare ecosystem is one of the core competencies of ContactPoint 360.

We help a variety of clients to effectively manage this complex environment by helping to identify cost savings and by driving efficiencies through our approach, our processes, and our people. 

ContactPoint 360 - Healthcare

SUBJECT MATTER EXPERTS

ContactPoint 360 is a business process outsourcing company with subject-matter experts who understand healthcare industry-specific challenges and how to help solve them.  At the heart of it all, we are communications specialists that provide a warm and friendly patient experience.

PAYER SUPPORT

We support patients through our omni-channel solutions to help them make informed healthcare decisions, and navigate the system when it matters the most.

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HIPAA COMPLIANT

We are HIPAA certified and provide the latest in data security and data loss prevention systems to ensure compliance and confidentiality.

PROVIDER SUPPORT

We support healthcare providers across patient care, back-office operations, insurance, medical equipment distribution, and pharmaceuticals; all powered by the latest in secure technology.

Jessica Johnson

JESSICA JOHNSON

HEAD OF HEALTHCARE PARTNERSHIPS

Jessica Johnson is the Healthcare Business Development Executive at Contact Point 360. She is a driven, self-motivated and team-oriented professional with extensive experience providing strategic advice and guidance in outsourcing business processes for healthcare providers. Her knowledge and medical facilities experience, implement more efficient processing, reduce costs and elevate patient care for our Partners.

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support

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CX Consulting

360 Startup

Process Transformation

Customer Journey Mapping

Solution Design
Cloud Services & Solutions
Robotic Process Automation (RPA)

DevOps Consulting and Support

Data Engineering

Technical Architecture Consulting & Development

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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