AUTOMOTIVE

The automotive landscape is quickly morphing into one that is connected, autonomous, shared, and electric. Beat your competition with the best in class customer experience solutions. Our domain expertise spans across driver services and assistance, sales, back-office and automation solutions.

Zoom Ahead of Your Competition

Superior customer experience can make or break your brand.  Be it omnichannel customer support, recall inquiry management, customer loyalty campaigns, warranty claims support, or technical assistance, we are here to help you out.

ContactPoint 360 - Automotive
ContactPoint 360 - Automotive

Zoom Ahead of Your Competition

Superior customer experience can make or break your brand.  Be it omnichannel customer support, recall inquiry management, customer loyalty campaigns, warranty claims support, or technical assistance, we are here to help you out.

ContactPoint 360 - Automotive

Turbocharge Your Growth 

Drive down your cost of acquisition and increase your retention by optimizing touchpoints across the entire customer lifecycle. Deliver personalized experiences on your website, apps, and ecosystem partners like dealers and OEMs.

Customer Lifecycle Management

The modern driver values connectivity at all times. We enable you to provide consistent support across the entire customer lifecycle for the best customer experience, and drive your brand towards success.

Manage Your Remote Workforce

Monitor 100% of customer calls and measure productivity levels among remote teams while protecting customer data. We bring the best of automotive contact center technology under one roof paired with flexible and scalable blended agent networks.

Agile & Results Driven

Measure results every step of the way using AI and big data analytics, and optimize your customer support. Quickly scale up or down in tune with industry cycles.

Asya Avagyan

Asya Avagyan

Head of Automotive Partnerships

Asya comes to ContactPoint 360 as the leveraging her deep knowledge from the digital recruitment space at Drake Intl Staffing and most recently at Monster.ca which allowed her to gain the valuable insight across multiple verticals and industries including automotive that now makes her a great asset for ContactPoint 360, her sincere approach allows her to build effective, positive and long term solutions that have allowed her to enjoy great success in her early career and life.

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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