Discover The Value Of Contact Point 360
We are industry-recognized experts. Our management team has over 65 combined years of experience helping companies streamline operations with brilliant, cost-effective, people-focused solutions. We provide customer solutions in languages spoken by over 72% of the world from our 4 centers in the Americas.
We provide personalized solutions unique to your business and model. We bring laser focus and analytic backup to increase efficiency, speed to market, and promote customer satisfaction all while working within your budget.
We are here to spark a contagion of positivity by providing the best possible experience to our clients and their customers in every single interaction.
Our vision is to be a global leader recognized for developing innovative and transformative customer experience solutions that affect positive change.
We work with our clients as true partners invested in their success, proactively offering the services and resources to help them grow their business through positive customer experiences.
We believe integrity is at the core of good and long-lasting relationships and that transparency in our interactions with our clients — and with each other — builds trust and respect.
We have the habit of success, applying a methodical approach to business and life that allows us to learn, grow, and deliver results.
We are proactive and flexible; diligent about finding the root cause of an issue; able to quickly grasp and address the needs of clients, customers, and team members –and willing to go the extra mile to get things done.
We stay curious, challenging the status quo and always and keeping ourselves hungry for opportunities to learn, to discover new ways to do things and to innovate.
We are genuinely passionate about helping others and creating a culture of positivity, seeking continuous improvement for our clients, their customers and ourselves.
We don’t just work together; we care for each other and grow together. We treat others as we would like to be treated and we help each other achieve our goals.