Imagine your best agent on every call

How it works

  • Our technology uses customized pre-recorded messages along with professional voice talent, managed by a live agent.
  • We will help you design a comprehensive digital library of tailor made audio responses. Agents respond by choosing a prerecorded soundbite that aligns perfectly with the conversation.

Key Benefits

  • Ideal customer interaction every time. Always 100% compliant.
  • Responses are always delivered with the highest quality, perfect pronunciation & tonality.
  • Reduce costs while driving efficiencyand productivity.

How we help

  • New Sales
  • Lead Generation
  • Outbound Calling Efforts
  • Customer Service
  • Collections with Care
  • Renewals/Win backs
  • Tier-1 Tech Support

Talk To Us

About  Us

Our Story

Careers

Contact Us

Who We Serve

ContactPoint 360 helps the world’s premier brands transform customer experience.

Go to overview

Healthcare

Energy

Automotive

Travel & Tourism

Technology

Government

Insurance

Financial Services

Retail

Government

Insurance

Financial Services

Retail

Solutions

ContactPoint 360 helps the world’s premier brands transform customer experience.

Business Process Management

Sales
Customer Care
Retention
Collections
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub

Technology

Big Data & Advanced Analytics

Consulting & Strategy

CX Consulting
Solution Design

Technology

Big Data & Advanced Analytics

Consulting & Strategy

CX Consulting
Solution Design

Our Software

ContactPoint 360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Resources

Resource Center

Insights

Videos

Infographics

News