Imagine Your Best Agent On Ever Call

How it works

  • Our technology uses customized pre-recorded messages along with professional voice talent, managed by a live agent.
  • We will help you design a comprehensive digital library of tailor made audio responses. Agents respond by choosing a prerecorded soundbite that aligns perfectly with the conversation.

Key Benefits

  • Ideal customer interaction every time. Always 100% compliant.
  • Responses are always delivered with the highest quality, perfect pronunciation & tonality.
  • Reduce costs while driving efficiencyand productivity.

How we help

  • New Sales
  • Lead Generation
  • Outbound Calling Efforts
  • Customer Service
  • Collections with Care
  • Renewals/Win backs
  • Tier-1 Tech Support

Want to know more and book a demo?

Related Case Studies

Case Sudy - Outbound Sales

Voice AI And Speech Analytics’ Impact On Outbound Sales And Agent Retention

To serve the customers, we need to know the customers. Conversations between sales agents and customers can provide direct insights into the need of the market. But only 2% of these calls are every recorded. Using Speech Analytics and Voice AI technology, we recorded 100% of outbound sales calls for a US-based energy provider and achieved a 17.3% increase in sales/hour!

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Work At Home

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Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

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ContactPoint360 helps the world’s premier brands transform customer experience.

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