Sales

Transparency, authenticity, and experience are at the heart of a successful sales strategy. Get support from highly-trained experts and in-depth analytics for a sales approach that drives revenue.

Making more sales means cultivating an effective, savvy sales team that understands your brand, products, and mission.

Our in-house experts leverage the latest sales technologies and methodologies for tailored growth solutions. Our call centers and revenue generation tactics offer a comprehensive approach to sales, while giving you the flexibility to focus on high-level business decisions. With constant analytics monitoring we build strategies around the unique needs of your company and your customers.

We add value to every call, increasing conversion ratios, revenues, and customer satisfaction for a superior buying experience.

Authentic Customer Connections

Our team engages directly with every caller in an authentic way, fostering real connections from the start of the customer lifecycle. We set your business up for steady customer acquisition growth.

Prospective customers who feel heard are more likely to convert and more likely to become loyal customers. Put simply: people buy from people they like. Our customer experience professionals are adept at building a natural, back-and-forth rapport and engaging empathetically with customers.

This approach leads to more sales and leaves every client with a positive impression of your business.

ContactPoint 360 Customer Connections

Inbound & Outbound Sales  Powered By Data

Data empowers our in-house analytics team to recommend decisive actions aimed at growing your customer acquisition rate.

We analyze your data to identify risk patterns and craft powerful inbound and outbound sales strategies. You’ll benefit from industry-leading reports and transparent insights into sales performance to accelerate your growth.

ContactPoint 360
Making more sales means cultivating an effective, savvy sales team that understands your brand, products, and mission.

Our in-house experts leverage the latest sales technologies and methodologies for tailored growth solutions. Our call centers and revenue generation tactics offer a comprehensive approach to sales, while giving you the flexibility to focus on high-level business decisions. With constant analytics monitoring we build strategies around the unique needs of your company and your customers.

We add value to every call, increasing conversion ratios, revenues, and customer satisfaction for a superior buying experience.

Authentic Customer Connections

Our team engages directly with every caller in an authentic way, fostering real connections from the start of the customer lifecycle. We set your business up for steady customer acquisition growth.

ContactPoint 360 Customer Connections

Prospective customers who feel heard are more likely to convert and more likely to become loyal customers. Put simply: people buy from people they like. Our customer experience professionals are adept at building a natural, back-and-forth rapport and engaging empathetically with customers.

This approach leads to more sales and leaves every client with a positive impression of your business.

Inbound & Outbound Sales  Powered By Data

Data empowers our in-house analytics team to recommend decisive actions aimed at growing your customer acquisition rate.

We analyze your data to identify risk patterns and craft powerful inbound and outbound sales strategies. You’ll benefit from industry-leading reports and transparent insights into sales performance to accelerate your growth.

ContactPoint 360 - Sales

Multifaceted Sales Strategies

A consultative sales approach inclusive of understanding needs, educating customers and highlighting benefits is at the heart of modern sales. Our customer experience professionals are experienced in the latest sales techniques tailored to inbound sales, outbound sales, cross-selling, and up-selling. We leverage a variety of sales strategies to maximize your ROI and ROAS with the help of our in-house team, a comprehensive training program and proven methods designed to convince customers that you’re the right choice.

Our CX professionals go through various steps from rapport building to closing techniques to win your customer

Rapport building

Need development questioning

Matching features and benefits

Validation of product or service through anecdotal references

Testimonials or case studies

Overcoming objection

Trial Closing Questions

Close (Assumptive, Option)

Grow Your Sales from the Ground Up

Our customer experience professionals work hard to remain up-to-date on product knowledge, sales trends and the latest data on customer behaviors and preferences. Upgrade to a sales team that’s prepared for any outcome and experienced in today’s rapidly-shifting marketplace.

Multifaceted Sales Strategies

A consultative sales approach inclusive of understanding needs, educating customers and highlighting benefits is at the heart of modern sales. Our customer experience professionals are experienced in the latest sales techniques tailored to inbound sales, outbound sales, cross-selling, and up-selling. We leverage a variety of sales strategies to maximize your ROI and ROAS with the help of our in-house team, a comprehensive training program and proven methods designed to convince customers that you’re the right choice.

ContactPoint 360 - Sales

Our CX professionals go through various steps from rapport building to closing techniques to win your customer

Rapport building

Need development questioning

Matching features and benefits

Validation of product or service through anecdotal references

Testimonials or case studies

Overcoming objection

Trial Closing Questions

Close (Assumptive, Option)

Grow Your Sales from the Ground Up

Our customer experience professionals work hard to remain up-to-date on product knowledge, sales trends and the latest data on customer behaviors and preferences. Upgrade to a sales team that’s prepared for any outcome and experienced in today’s rapidly-shifting marketplace.

Achieve the growth you want. Get the sales support you need. With ContactPoint360, there’s nothing you can’t do.

Related Case Studies

Case Sudy - Outbound Sales
Voice AI And Speech Analytics’ Impact On Outbound Sales And Agent Retention

Voice AI And Speech Analytics’ Impact On Outbound Sales And Agent Retention

To serve the customers, we need to know the customers. Conversations between sales agents and customers can provide direct insights into the need of the market. But only 2% of these calls are every recorded. Using Speech Analytics and Voice AI technology, we recorded 100% of outbound sales calls for a US-based energy provider and achieved a 17.3% increase in sales/hour!

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Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

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ContactPoint360 helps the world’s premier brands transform customer experience.

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