ContactPoint 360

Resources You Need

Welcome to the ContactPoint 360 family!

Watch this orientation video to learn more about us.

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Hi, I’m Wendy Hanlan

Head of New Partnerships

We partner with consultants from all over the world to facilitate introductions in Business Process Management (BPM) solutions, Custom Technology solutions and Consulting Services.

 

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Our Case Studies

ContactPoint 360 Case Sudy Outbound Sales

Outbound Sales

ContactPoint 360 Case SudyInbound Regulatory Adherence and Technology Integration

Inbound Regulatory Adherence and Technology Integration

ContactPoint 360 Case Sudy First Party Collections

First Party Collections

ContactPoint 360 Case Sudy Lead Generation

First Party Collections

Corporate Overview Deck

ContactPoint 360 Corporate Overview Deck

Corporate Overview

White Papers

ContactPoint 360 - White Paper - The Future os Customer Service

The Future of Customer Service:
What Your Business Needs to Survive & Thrive Post-Pandemic

By Asya Muzlera

In this analysis, we’ll look at the factors driving CX and negatively impacting the business community since the pandemic began. We’ll also outline several actionable steps companies can take to become more robust through the pandemic experience.

Please Fill Out The Form To Download The Document

Listen to Call Samples

Meet Sonja

Air Conditioner Quote Setting Appointments

Meet John or Manuel

Support for Air Conditioner unit

Meet Joel

Customer files a claim with support team

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About  Us

Our Story

Careers

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Industries

ContactPoint360 helps the world’s premier brands transform customer experience.

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Healthcare

Energy & Utilities

Automotive

Travel & Hospitality

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Retail

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Government

Insurance

Financial Services

Retail

Telco

Solutions

ContactPoint360 helps the world’s premier brands transform customer experience.
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Business Process Management

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Business Process Management

Business Process Management Overview

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Our Software

ContactPoint360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

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