Resources You Need
Welcome to the ContactPoint 360 family!
Watch this orientation video to learn more about us.
Hi, I’m Wendy Hanlan
Head of New Partnerships
We partner with consultants from all over the world to facilitate introductions in Business Process Management (BPM) solutions, Custom Technology solutions and Consulting Services.
Our Case Studies
Outbound Sales
Inbound Regulatory Adherence and Technology Integration
First Party Collections
First Party Collections
Corporate Overview Deck
Corporate Overview
White Papers
The Future of Customer Service:
What Your Business Needs to Survive & Thrive Post-Pandemic
By Asya Muzlera
In this analysis, we’ll look at the factors driving CX and negatively impacting the business community since the pandemic began. We’ll also outline several actionable steps companies can take to become more robust through the pandemic experience.
Listen to Call Samples
Meet Sonja
Air Conditioner Quote Setting Appointments
Meet John or Manuel
Support for Air Conditioner unit
Meet Joel
Customer files a claim with support team
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