ContactPoint 360

Get Started on Your Automation Journey

Low complexity tasks are everywhere. RPA returns the time you need to work on what’s most important.

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Automate Your Business’s Success

RPA allows you to enhance the efforts of your teams, speeding up and improving your internal processes while cutting costs. It does this by offloading work that distracts from critical tasks, making for seamless transitions. Help your employees spend more time on creative value added work.

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10%-30%

% of Human work hours spent on low-level tasks

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$5 to $7 Trillion

Estimated savings from RPA by 2025

ContactPoint 360 - RPA

A Robot For Everyone

Companies adapting to an automation first mind set become more efficient, faster and innovative. You don’t need complex programming skills, use a visual designer to automate a process easily. RPA can transform marketing, finance and accounting, CX, and human resource processes, among others.

Towards Greater Agility

We’ll start of our engagement with a quick consulting engagement to identify low level tasks and assess your level of automation maturity. Following this, we’ll put together a quick PoC that focuses on opportunities that has the maximum impact.

Our Automation Technology

Desktop Automation

Web Automation

Screen Scraping

ERP Automation

Excel Automation

Reporting Automation

Case Study

An Edutech startup client saw a 80% reduction in time spent on dial-out report generation

Case Study, 5x Reduction in time spent by supervisors generating reports.

Reduction in time spent by supervisors generating reports.

Case Study - Higher efficiency. Down from 15 minutes to 3 minutes.

Higher efficiency. Down from 15 minutes to 3 minutes.

Case Study - Superior reporting.

Superior reporting.

Case Study Results - Timely and free of errors.

Timely and free of errors.

Where We Can Help

Transform your business processes with end to end automation.

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Strategy and Planning

Automation requires planning. ContactPoint360 consultants comb over business activities to create tools that automate repetitive tasks, data collection, and afterwork.

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Robot Development

ContactPoint360’s software team takes requirements and translates them into intuitive bots. We help deploy bots in the cloud and add support to run them in a microservices architecture.

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Training and Support

Automation needs to support the teams it is meant to help. Thorough training from ContactPoint360 consultants teaches employees to monitor, maintain, and prioritize robots. We aim to provide simple systems that are easy to control by every team.

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Security

All businesses deal regularly with sensitive information. Experience in heavily regulated industries such as healthcare helps keep the APIs scheduling and configuring robots difficult to breach.

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Training and Support

Automation needs to support the teams it is meant to help. Thorough training from ContactPoint360 consultants teaches employees to monitor, maintain, and prioritize robots. We aim to provide simple systems that are easy to control by every team.

Icon metro-security

Security

All businesses deal regularly with sensitive information. Experience in heavily regulated industries such as healthcare helps keep the APIs scheduling and configuring robots difficult to breach.

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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Strategy & Consulting Overview

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360 Startup

Process Transformation

Customer Journey Mapping

Solution Design
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Robotic Process Automation (RPA)

DevOps Consulting and Support

Data Engineering

Technical Architecture Consulting & Development

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Business Process Management

Sales
Digital Marketing

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support

Consulting & Strategy

Strategy & Consulting Overview

CX Consulting

360 Startup

Process Transformation

Customer Journey Mapping

Solution Design
Cloud Services & Solutions
Robotic Process Automation (RPA)

DevOps Consulting and Support

Data Engineering

Technical Architecture Consulting & Development

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Our Software

ContactPoint 360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

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Agent Activity Monitoring

Workforce Analytics Platform

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