Automating Energy and Utility Businesses With RPA
Wendy Hanlan
Head of New Partnerships
RPA and chatbots allows you to enhance the efforts of your teams, speeding up and improving your internal processes while cutting costs. Help your employees spend more time on creative, value added work.
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RPA and Chatbots In The Energy Sector
Highlights
Low complexity tasks are everywhere across your business. Robotic process automation — RPA — returns the time you need to work on what’s most important.
Takeaway
Let humans do what machines can’t do – build relationships. Deploy technology to take over low complexity tasks so your CX professionals may do what machines can’t – build relationships.
Automate Your Business’s Success
RPA allows you to enhance the efforts of your teams, speeding up and improving your internal processes while cutting costs. It does this by offloading work that distracts from critical tasks, making for seamless transitions.
The benefits of RPA are not limited to a single field. Bots allow all companies to:
Capitalize on new synergies
Improve data quality
Eliminate afterwork
Drive efficiencies
With these processes taken care of, your teams can focus on providing a human touch to your business.
Allowing Your Business to Work for You
Automatically fill reports, collect data without human intervention, and generate emails with the help of advanced AI.
The same tools that reduce afterwork help improve training. Automatically generated metrics identify pain points and allow you to develop processes that drive greater efficiencies across your entire business structure.
RPA can transform marketing, financial and accounting, CX, and human resource processes, among others. With custom RPA technology in place, activities become more accurate, more effective, and more productive.
With so many benefits, taking advantage of RPA requires more than just software. ContactPoint360 assesses an individual business’s needs to determine where and how it can benefit from robotic process automation. After reporting on potential impact, results, and risks, we design automation architecture that works with your existing processes.
Building Effective Automated Processes
ContactPoint360 uses an experienced team of software developers and consultants to craft an automation strategy that works for your business. Get the most out of automated processes with continual assessment, development, and improvement.
Strategy and Planning
Automation requires planning. ContactPoint360 consultants comb over business activities to create tools that automate repetitive tasks, data collection, and afterwork.
Robot Development
ContactPoint360’s software team takes requirements and translates them into intuitive bots. We help deploy bots in the cloud and add support to run them in a microservices architecture.
Training and Support
Automation needs to support the teams it is meant to help. Thorough training from ContactPoint360 consultants teaches employees to monitor, maintain, and prioritize robots. We aim to provide simple systems that are easy to control by every team.
Security
All businesses deal regularly with sensitive information. Experience in heavily regulated industries such as healthcare helps keep the APIs scheduling and configuring robots difficult to breach.
Case Study
Tasks that can be automated, should be automated. The key is to know what can be applied where. Read how we increased operational efficiency at an Edutech startup by 5x by developing and deploying RPA.
Reduction in time spent by supervisors generating reports.
Higher efficiency. Down from 15 minutes to 3 minutes.
Superior reporting.
Timely and free of errors.
Transform your business processes with end to end automation