Podcasts & Webinars

RPA in Energy

by | Dec 3, 2020

North America’s energy and utility sector has legacy systems and technologies that mar the customer experience. Customers tend to interact with Energy companies when they want to start or change service, pay bills, contest bills, or lodge complaints—the easier these interactions, the better the experience – simple as that.

Tune in to know how using bots and RPA technology can inculcate effective customer care options to win and retain customers.

“Implementing these solutions in the energy sector helps streamline resource allocation and creates opportunities for improved employee & customer experience. It requires a deep understanding of the sector, company processes, work culture, and technology. Experts then identify the business areas that can be automated and assess the technology & infrastructure required to implement the proposed solution,”

Wendy Hanlan, Head of New Partnerships, CP360.

Robotic Process Automation at CP360

We develop customized solutions to automate business processes for clients. Our experienced team of software developers and consultants perform an in-depth analysis of your business requirement and suggest an automation strategy that works for your business.

Our Speaker

Wendy Hanlan

Wendy Hanlan

Head of New Partnerships

Wendy Hanlan is a sales and marketing professional with 20+ years servicing clients all over the world.

Leadership in Times of Crisis
Leadership in Times of Crisis

Leadership in Times of Crisis

When Covid-19 hit last year, members across all tiers of companies had to work through unprecedent situations. The move to virtual working environments, global lockdowns, blurring boundaries, changing family schedules lead to an initial disarray and panic. People who successfully lead teams through these times required uncommon approaches.

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