Debt Collection has shown interesting trends during the on-going Covid-19 pandemic. In the wake of relief measures rolled out by the government, studies noticed a 50% increase in lump-sum payments towards debt compared to last year.
Innovative collection strategies that provide flexibility and convenience for consumers tend to reduce delinquencies. Moreover, the right collections strategy and positive customer experience can strengthen brand loyalty among consumers.
Tune in to know more about executing an effective collections campaign in the new normal.
