Podcasts & Webinars

Podcast: RPA in Energy
RPA in Energy

RPA in Energy

North America’s energy and utility sector has legacy systems and technologies that mar the customer experience. Customers tend to interact with Energy companies when they want to start or change service, pay bills, contest bills, or lodge complaints—the easier these interactions, the better the experience – simple as that.

Webinar - Using Speech Analytics and Voice AI to Improve Customer Interactions and Business Processes
Webinar: Canadian Electricity Association Spotlights CP360 in Speech Analytics and Voice AI for CX

Webinar: Canadian Electricity Association Spotlights CP360 in Speech Analytics and Voice AI for CX

Our in-house experts Elizabeth Sedlacek, VP of Client Relations and Partnerships and Mark Rodrigue, Senior Vice President speak about AI Speech Analytics technologies and its revolutionary effect on driving process transformations, at a webinar hosted by Canadian Electricity Association and moderated by David McKendry.

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