Our Leadership

Asad Mirza

Asad Mirza

CEO

Tony Aiello

Tony Aiello

Chief Strategy Officer

Mark Rodrigue

Mark Rodrigue

Senior Vice President of Global Operations & Growth

Elizabeth Sedlacek

Elizabeth Sedlacek

Vice President of Client Relations & Partnerships

Tracy Carter

Tracy Carter

SVP Work From Home Solutions

Savita Jones

Savita Jones

SVP, Business Operations

About  Us

Our Story

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Who We Serve

ContactPoint 360 helps the world’s premier brands transform customer experience.

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Healthcare

Energy

Automotive

Travel & Tourism

Technology

Government

Insurance

Financial Services

Retail

Government

Insurance

Financial Services

Retail

Solutions

ContactPoint 360 helps the world’s premier brands transform customer experience.

Business Process Management

Sales
Digital Marketing
Customer Care
Retention
Collections
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support

Technology

Big Data & Advanced Analytics

Consulting & Strategy

CX Consulting
Solution Design

Technology

Big Data & Advanced Analytics

Consulting & Strategy

CX Consulting
Solution Design

Our Software

ContactPoint 360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

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