Our Leadership

Asad Mirza

Asad Mirza

CEO

Mark Rodrigue

Mark Rodrigue

Senior Vice President of Global Operations & Growth

Elizabeth Sedlacek

Elizabeth Sedlacek

Vice President of Client Relations & Partnerships

Daniel Cheung

Daniel Cheung

Senior Director of Client Services

Nick Georgilas

Nick Georgilas

Director of Client Success and Partnerships

Rinal Shah

Rinal Shah

Director of Solution Architect & Data Science

Asya Avagyan

Asya Muzlera

Head of Enterprise Partnerships

Wendy Hanlan

Wendy Hanlan

Head of New Partnerships

Jessica Johnson

Jessica Johnson

Head of Healthcare Partnerships

Katherine Olarte

Katherine Olarte

Country Manager, Colombia

Nefriteri Lee

Nefriteri Lee

Site Director, Cebu, Philippines

About  Us

Our Story

Careers

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Who We Serve

ContactPoint 360 helps the world’s premier brands transform customer experience.

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Healthcare

Energy & Utilities

Automotive

Travel & Tourism

Technology

Government

Insurance

Financial Services

Retail

Government

Insurance

Financial Services

Retail

Solutions

ContactPoint 360 helps the world’s premier brands transform customer experience.

Business Process Management

Business Process Management Overview

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Business Process Management

Business Process Management Overview

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Our Software

ContactPoint 360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Insights

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Blog

White Papers

Case Studies

Podcasts & Webinars

Videos

Infographics

News