Mark Rodrigue
Senior Vice President of Global Operations and Partnerships
Mark has 20 years of senior management experience and is an expert in growing and developing contact center services through traditional channels, Work-from-Home model development, and new technology solution integration.
Before joining CP360, he was the Vice President at Sigma Loyalty Group, where he grew business in the Financial Services and Loyalty sectors. He was also Vice President, National Sales with Sears Home Services, where he transformed the business quickly.
As National Director of Sales and Retention with Reliance Home Comfort, he redesigned the Home Services sales channel architecture and introduced new customer retention strategies that drove $45M in revenue. As National Director of Sales Strategy with Direct Energy, he was accountable for a portfolio value of $700M. In 2008, his team successfully grew the Direct Energy portfolio net of attrition for the first time in its history.
