ContactPoint 360 Certified as a Great Place to Work®

Multichannel Contact Center recognized for its Employee first approach

Mississauga, Ontario – October 30, 2019 – ContactPoint 360, Inc. is proud to announce that the company has been certified as a Great Place to Work® after a thorough and independent analysis conducted by Great Place to Work® Institute Canada. This certification is based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.
Since its inception in 2007, ContactPoint 360 has been a leading proponent of the “employee first philosophy”. The company places the highest priority on fostering a great workplace for associates.

“Our culture is at the center of everything for us. We are continuously striving, to develop new and innovative ways to make our company an attractive option for top-notch talent. We are in the business of providing customer experience excellence and we believe that must start from within” said Asad Mirza, President, and CEO of ContactPoint 360. “Providing a workplace that inspires and fulfills people is what untimely translates into success and builds fans for the great brands we serve. We are so pleased to be certified as A Great Place to Work, as it validates our core values and our approach to conducting business”.

About Great Place to Work®:

Great Place to Work® (www.greatplacetowork.ca) is the global authority on high-trust, high- performance workplace cultures. Through proprietary assessment tools, advisory services and certification programs, Great Place to Work® recognizes the Best WorkplacesTM across the world in a series of national lists including those published by Fortune magazine (USA) and The Globe & Mail (Canada). Great Place to Work® provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures.

About ContactPoint 360:

Founded in 2007, ContactPoint 360 (www.contactpoint360.com) is a Canadian based contact center company with locations in Toronto, Montreal and St. Catharines. The company provides multichannel customer experience solutions including voice, email, chat and social media. ContactPoint 360 services major Canadian and international clients across a variety of business sectors including energy, finance, retail, telephony and healthcare.