Optimized Sales Strategy
Our industry expertise means Contact Point 360 agents are uniquely capable of turning a contact into a prospect. Your team receives qualified leads, pre-vetted and ready for the next stage in your sales process. Our goals are, by design, in line with yours: to maximize conversions and lower costs.
Dynamic Operations Model
Today’s 24-hour, seven-day-a-week business cycle means you’re always open for customers. It can be hard for even seasoned management to predict and adapt to demand. We make ongoing micro-adjustments to our staffing, meaning your customer service needs are always optimally met without your having to give it a second thought.
That same responsive, dynamic staffing principle means you no longer waste valuable company resources hiring new agents. Combine this with our conversion optimization approach, and what you’re left with is maximal bang for minimal buck.