Hybrid Shoring

Our global footprint enables us to create hybrid CX strategies that use a mix of onshore, nearshore, and offshore customer experience centers. This hybrid model helps us provide you flexible pricing options and, at the same time, handle accounts of varying complexity.

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Global Support Centers

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CP360-Locations

Our locations in North America, South America, Europe, and Asia, enable you to provide a personalized end-to-end omnichannel experience across time zones. Choose a model that works for you based on your business’s unique needs.

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CP360-Locations

Flexible Pricing

ContactPoint 360 - Hybrid Shoring

Our scalable globally distributed agent network and work from home solutions helps us deliver the best possible customer experience while keeping your costs low. We use the best in class technology to monitor remote workforce productivity and real-time tools for reporting and analytics to help you remain agile and maintain stable costs, without sacrificing the quality of service.

Bring seamless, multi-lingual, omnichannel support to your customers. Backed by efficient and intelligent technology, our highly trained, mature, and disciplined brand ambassadors will transform your customer experience.

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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Technical Architecture Consulting & Development

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Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

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UI/UX development

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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