Hybrid ShoringOur global footprint enables us to create hybrid CX strategies that use a mix of onshore, nearshore, and offshore customer experience centers. This hybrid model helps us provide you flexible pricing options and, at the same time, handle accounts of varying complexity.
Global Support Centers
Our locations in North America, South America, Europe, and Asia, enable you to provide a personalized end-to-end omnichannel experience across time zones. Choose a model that works for you based on your business’s unique needs.
Our scalable globally distributed agent network and work from home solutions helps us deliver the best possible customer experience while keeping your costs low. We use the best in class technology to monitor remote workforce productivity and real-time tools for reporting and analytics to help you remain agile and maintain stable costs, without sacrificing the quality of service.