United States
Canada
Mexico
Colombia
El Salvador
South Africa
Jamaica
Philippines
India
Egypt
Greece
EMEA Call Center Outsourcing Services
96%
CSAT score achieved excellence in customer satisfaction
80%
First Call Resolution making every call count
06 min
Average handling time
6.67%
Rate of attrition at our center
79%
of agent productivity to capacity
Certified Trust: Our Commitment to Excellence
Why Choose EMEA for Call Center Outsourcing?
Multilingual Capabilities
German/French/Italian fluency
Seamless voice & non-voice support
91% first call resolutions
Strict Data Compliance (GDPR)
GDPR gold standard
Trusted by financial institutions
100% SOC – I, II compliance
Industry-Specific Expertise
Domain-aware customer handling
Compliance-ready service delivery
Vertical-aligned performance standards
Global Time Zone Bridge
Built-in service redundancy
Consistent CX delivery at scale
24/7 Multilingual support services
Top Call Center Outsourcing Solutions 
Customer Retention
We can assist in generating leads and following up on sales deals.
Omni-Channel
We can help you Manage Managing financial transactions & process payments.
Multilingual Hub
We can optimize entering and managing data accurately.
Sales Support
We help to increase sales across inbound and outbound audiences.
Hybrid Shoring
Customer Care
We provide customized solutions to customer inquiries and issues instantly.
Technical Support
We can Manage client accounts and ensure greater customer satisfaction.
Backoffice Support
We can help you streamline all the administrative tasks for you to scale.
A/R Outsourcing
We streamline cash flow, reduce overhead costs, and enhance efficiency.
Helpdesk Support
Our helpdesk contact center services resolve all technical and sales queries promptly.
Superior CX Delivery from Strategic Locations
Germany
High-value CX services in German, English and regional dialects with QA-driven approach.
Italy
Personalized CX services with cultural warmth, ideal for hospitality, retail, and healthcare.
Athens - Greece
A state-of-the-art call center, ready to deploy support experts to handle end-to-end business operations and improve operational efficiency.
United Kingdom
Strong compliance standards and premium English-language capabilities across all touchpoints.
Spain
A hub for Iberian and Latin American customer support with bilingual Spanish-English services.
Egypt
South Africa
Netherlands
Strong data privacy practices and strict QA processes for pan-European enterprises.
Sweden
Ideal for Nordic market coverage with tech-savvy talent and high multilingual proficiency.
Portugal
Affordable and skilled nearshore call center with strong infrastructure and work culture.
Cyprus
Strategic nearshore destination to serve both European and Middle Eastern customers.
Belgium
Hub for French, German, and Dutch language support with robust CX management.
Hungary
First call resolution for Central and Eastern Europe with growing BPO infrastructure.
France
Premium French-oriented CX solutions for global luxury, retail, and telecom enterprises.
