Elizabeth is the VP of Client Relations and Partnerships
Elizabeth is a passionate and successful executive with extensive experience in sales and customer service in the contact center, BPO space. Elizabeth leverages deep knowledge of contact center operations across verticals paired with her years of leadership and business-building success that has made her a great asset for Contact Point 360. Her genuine approach is finding cost effective solutions for clients seeking an omnichannel experience for their customer base. Her expertise is in the North American market and abroad. Elizabeth partners with leading brands to implement contact center customer experience solutions that are designed to reduce operational costs, improve process efficiencies and outcome has been improved NPS scores and retention levels.