Custom Software Application Development

Off-the-shelf software solutions aren’t enough for outside-the-box business models. Custom software can help fill business process needs that aren’t met by solutions already on the market.

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What We Offer

At ContactPoint360, we offer custom software development and co-development services for clients who need personalized solutions to complex workflow problems. Our team of developers and subject matter experts work to understand your unique needs and goals to deliver tailored solutions which are agile, responsive and provide superior user experience.

UI/UX Development

For clients still reviewing their software development options, we can help plan out a cohesive user experience and a functional interface for the eventual application. Our team conducts in-depth research to map out a complete user experience journey that can then be built by our team, your team or outside developers.

Software Development

With our full-service software development capabilities, we can design and deliver fully customized applications. We can either develop applications entirely in-house or co-develop it with your team. We can manage every touchpoint in the software development life cycle or simply provide support and ideation as needed.

Staff Augmentation

If your existing development team needs additional staff to get a job done, we can deploy our in-house software experts to strengthen and expand your capabilities for a development project.

Our tech experts can embed with your team to complete complex, one-time projects. With IT staff augmentation, you save on onboarding costs and avoid extraneous hiring — all while getting access to top talent to support your IT and dev needs.

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QA Testing

As part of our development process, we conduct comprehensive QA testing to ensure that our software solutions function smoothly at deployment.

Our quality assurance standards involve automated testing and robust data management. We perform thorough code analysis, integration tests, acceptance tests, performance tests, and more before delivering a user-ready final product.

E-Commerce Website Development

If you are looking to sell a product online, we can take the load of developing and streamlining the technical aspects by creating e-Commerce websites using platforms like Shopify and WooCommerce. We will build engaging storefronts, integrate systems, streamline workflows, and develop robust inventory management systems etc. so you can focus on selling your product.

Our Technology Stack

Development

ContactPoint 360 - Custom Software Application Development Technology Stack

Ruby

ContactPoint 360 - Custom Software Application Development Technology Stack

Rails

ContactPoint 360 - Custom Software Application Development Technology Stack

ReactJS

ContactPoint 360 - Custom Software Application Development Technology Stack

Saas

ContactPoint 360 - Custom Software Application Development Technology Stack

JS

ContactPoint 360 - Custom Software Application Development Technology Stack

nodeJS

ContactPoint 360 - Custom Software Application Development Technology Stack

Html 5

ContactPoint 360 - Custom Software Application Development Technology Stack

CSS 3

ContactPoint 360 - Custom Software Application Development Technology Stack

Bootstrap 4

ContactPoint 360 - Custom Software Application Development Technology Stack

WordPress

ContactPoint 360 - Custom Software Application Development Technology Stack

Java

ContactPoint 360 - Custom Software Application Development Technology Stack

Python

ContactPoint 360 - Custom Software Application Development Technology Stack

PHP

ContactPoint 360 - Custom Software Application Development Technology Stack

Swift

ContactPoint 360 - Custom Software Application Development Technology Stack

C#

ContactPoint 360 - Custom Software Application Development Technology Stack

C++

ContactPoint 360 - Custom Software Application Development Technology Stack

Rust

Databases

ContactPoint 360 - Custom Software Application Development Technology Stack

MySQL

ContactPoint 360 - Custom Software Application Development Technology Stack

PostgresSQL

ContactPoint 360 - Custom Software Application Development Technology Stack

mongoDB

Testing

ContactPoint 360 - Custom Software Application Development Technology Stack

Charles Proxy

ContactPoint 360 - Custom Software Application Development Technology Stack

Swagger

ContactPoint 360 - Custom Software Application Development Technology Stack

Postman

Integrations

ContactPoint 360 - Custom Software Application Development Technology Stack

Stripe

ContactPoint 360 - Custom Software Application Development Technology Stack

Google Analytics

ContactPoint 360 - Custom Software Application Development Technology Stack

Amazon Web Services

ContactPoint 360 - Custom Software Application Development Technology Stack

MailChimp

ContactPoint 360 - Custom Software Application Development Technology Stack

PayPal

ContactPoint 360 - Custom Software Application Development Technology Stack

Heroku

ContactPoint 360 - Custom Software Application Development Technology Stack

SemaphoreCI

ContactPoint 360 - Custom Software Application Development Technology Stack

Jenkins

ContactPoint 360 - Custom Software Application Development Technology Stack

Google Maps

ContactPoint 360 - Custom Software Application Development Technology Stack

Sentry

Design

ContactPoint 360 - Custom Software Application Development Technology Stack

Sketch

ContactPoint 360 - Custom Software Application Development Technology Stack

Photoshop

ContactPoint 360 - Custom Software Application Development Technology Stack

Illustrator

ContactPoint 360 - Custom Software Application Development Technology Stack

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Software Development Process

How We Work With Your Product

ContactPoint 360 - Software Development Process
ContactPoint 360 - Software Development Process

We have the breadth of experience, industry expertise across multiple sectors, and in-house capabilities to understand and address your business challenges with brilliantly designed and efficiently operating software platforms.

About  Us

Our Story

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Industries

ContactPoint360 helps the world’s premier brands transform customer experience.

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Healthcare

Energy & Utilities

Automotive

Travel & Hospitality

Technology

Government

Insurance

Financial Services

Retail

Telco

Government

Insurance

Financial Services

Retail

Telco

Solutions

ContactPoint360 helps the world’s premier brands transform customer experience.
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Business Process Management

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Contact center solution

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Business Process Management

Business Process Management Overview

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Our Software

ContactPoint360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

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