Mississauga, Ontario, January 21, 2020 – ContactPoint 360, Inc. is proud to announce that our organization has been named on the 2020 list of Best Workplaces for Inclusion.

To be eligible for this list, organizations must be Great Place to Work Certified in the past year and at least 90% of employees must agree they are treated fairly, regardless of personal characteristics (such as gender, ethnicity, age, sexual orientation). Great Place to Work® Canada, determines the best companies based on employee responses to inclusion-related Trust Index statements. ContactPoint 360, Inc. received this honour after a thorough and independent analysis conducted by Great Place to Work®.

The list of Best Workplaces for Inclusion is based on direct feedback from employees of the hundreds of organizations that were surveyed by Great Place to Work®. The initial Great Place to Work® certification was based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.

“This prestigious new level of certification truly validates our commitment to employee engagement”, said Asad Mirza, CEO and Founder of ContactPoint, 360. “We strive to create an environment that is fair and respectful to all our employees”. We are in the people business. In terms of our ability to provide customer experience excellence, our people are the heart and soul of our organization”.

About ContactPoint 360:
Founded in 2007, ContactPoint 360 (www.contactpoint 360.com) is a Canadian based contact center company with locations in Toronto, Montreal and St. Catharines. The company provides business process outsourcing (BPO), multichannel customer experience solutions including voice, email, chat and social media. ContactPoint 360 services major Canadian and international clients across a variety of business sectors including energy, finance, retail, telephony and healthcare.

About Great Place to Work®:
Great Place to Work is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, GPTW recognizes the world’s Best Workplaces in a series of national lists including those published by The Globe & Mail (Canada) and Fortune magazine (USA). Great Place to Work provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures. Visit us at www.greatplacetowork.ca or find us on Twitter at @GPTW_Canada.

Media contacts:
Tony Aiello tony.aiello@contactpoint360.com