ContactPoint 360 has been named to the 2020 List of Best Workplaces™ for Inclusion

February 26, 2020
ContactPoint 360 named on the 2020 list of Best Workplaces for Inclusion

Table of contents

Share

News

ContactPoint 360 has been named to the 2020 List of Best Workplaces™ for Inclusion

Feb 26, 2020

Mississauga, Ontario, January 21, 2020 – ContactPoint 360, Inc. is proud to announce that our organization has been named on the 2020 list of Best Workplaces for Inclusion.

To be eligible for this list, organizations must be Great Place to Work Certified in the past year and at least 90% of employees must agree they are treated fairly, regardless of personal characteristics (such as gender, ethnicity, age, sexual orientation). Great Place to Work® Canada, determines the best companies based on employee responses to inclusion-related Trust Index statements. ContactPoint 360, Inc. received this honour after a thorough and independent analysis conducted by Great Place to Work®.

The list of Best Workplaces for Inclusion is based on direct feedback from employees of the hundreds of organizations that were surveyed by Great Place to Work®. The initial Great Place to Work® certification was based on direct feedback from employees, provided as part of an extensive and anonymous survey about the workplace experience.

“This prestigious new level of certification truly validates our commitment to employee engagement”, said Asad Mirza, CEO and Founder of ContactPoint, 360. “We strive to create an environment that is fair and respectful to all our employees”. We are in the people business. In terms of our ability to provide customer experience excellence, our people are the heart and soul of our organization”.

About ContactPoint 360:
Founded in 2007, ContactPoint 360 (www.contactpoint 360.com) is a Canadian based contact center company with locations in Toronto, Montreal and St. Catharines. The company provides business process outsourcing (BPO), multichannel customer experience solutions including voice, email, chat and social media. ContactPoint 360 services major Canadian and international clients across a variety of business sectors including energy, finance, retail, telephony and healthcare.

About Great Place to Work®:
Great Place to Work is the global authority on high-trust, high-performance workplace cultures. Through proprietary assessment tools, advisory services, and certification programs, GPTW recognizes the world’s Best Workplaces in a series of national lists including those published by The Globe & Mail (Canada) and Fortune magazine (USA). Great Place to Work provides the benchmarks, framework, and expertise needed to create, sustain, and recognize outstanding workplace cultures. Visit us at www.greatplacetowork.ca or find us on Twitter at @GPTW_Canada.

ContactPoint360, Inc. purchases COVID 19 Vaccine for Colombian Contact Center Associates

ContactPoint360, Inc. purchases COVID 19 Vaccine for Colombian Contact Center Associates

Canadian-based ContactPoint360, the Global Contact Center Operator and Customer Experience Management company, has purchased hundreds of doses of the COVID 19 CoronaVac produced by Sinovac Biotech for its Colombian associates through a program established by the Colombian Government’s FIDUCOLDEX program coordinated by Colombian’s Foreign Trade Trust (Fiduciaria Colombiana de Comercio Exterior).

read more

No Exceptions vision-into-reality Only Exceptional Support!

Contact us:
Follow us:

Get in Touch.


About  Us

Our Story

Careers

Talk To An Expert

Industries

ContactPoint360 helps the world’s premier brands transform customer experience.

Go to overview

Healthcare

Energy & Utilities

Automotive

Travel & Hospitality

Technology

Government

Insurance

Financial Services

Retail

Telco

Government

Insurance

Financial Services

Retail

Telco

Solutions

ContactPoint360 helps the world’s premier brands transform customer experience.
Go to overview

Business Process Management

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Contact center solution

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Business Process Management

Business Process Management Overview

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Our Software

ContactPoint360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Insights

Go to overview

Blog

White Papers

Case Studies

Podcasts & Webinars

Videos

Infographics

News