Artificial intelligence (AI) has brought a number of solutions to set up contact centers for success. Identifying patterns, improving customer support with data, and speech analytics are key components of a modern, effective approach.
Medellín has gone through incredible growth and changes over the past several decades. It is a safe and lucrative location. ContactPoint 360 has seen these positive changes and setup a state-of-the-art site in the Milla de Oro Building, which houses corporate offices, eateries, and entertainment for our employees. It’s one of the best locations to deliver customer experience excellence for global brands.
Advanced contact center solution can help governments respond effectively to this pandemic. We provide people-oriented solutions that can collaborate with contact tracing technology solutions, and work with government agencies to roll-out patient support services.
Gurugram is situated in the state of Haryana. It is considered one of the top financial and banking districts of the country. Home to approximately 250 Fortune 500 companies including PepsiCo and Hyundai, it has a population of 1,153,000 people. The city is situated on the banks of the Sahibi River and features mild temperatures, a favorable exchange rate, and English as a common language.
In recent years, forward-thinking companies have come to discover Montreal, Canada as a viable outsourcing option in North America. ContactPoint 360 is a trusted local partner in this market, offering call center operation sites in business districts throughout Montreal.
For companies headquartered in North America and beyond, Toronto is one of the best possible options for outsourcing. The Global Liveability Index ranks the area as one of the world’s most livable cities. Culturally vibrant and diverse, Toronto has something for almost everybody. Plus, according to a 2019 report, it’s the sixth safest city in the world.