Asad Mirza

CEO

Asad Mirza is the CEO of ContactPoint360.com, a business process outsourcing company specializing in CX solutions with both onshore and nearshore locations. He is a 10+ year veteran of the contact center industry with leadership experience across innovation, marketing, and operations. Asad is passionate about people and technology. As such, he is leading the company’s efforts to create SAAS solutions that serve the CX industry.

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ContactPoint 360 helps the world’s premier brands transform customer experience.

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Healthcare

Energy & Utilities

Automotive

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ContactPoint 360 helps the world’s premier brands transform customer experience.

Business Process Management

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Work At Home

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Accounts Receivable Management
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360 Startup

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Custom Software Application Development

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E-Commerce Website Development

Business Process Management

Sales
Digital Marketing

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support
Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support

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Strategy & Consulting Overview

CX Consulting

360 Startup

Process Transformation

Customer Journey Mapping

Solution Design
Cloud Services & Solutions
Robotic Process Automation (RPA)

DevOps Consulting and Support

Data Engineering

Technical Architecture Consulting & Development

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

Our Software

ContactPoint 360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

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Workforce Analytics Platform

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Agent Activity Monitoring

Workforce Analytics Platform

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