Asad Mirza

Founder & CEO, ContactPoint 360 & TPV360

Asad Mirza
Asad is a veteran of the contact center industry with over a decade of experience in implementing CX solutions. He has led the company’s growth from one center in Mississauga, Ontario, Canada to eight onshore, nearshore & offshore locations in 13 years.

Asad is passionate about technology and leads efforts to develop SaaS solutions to enhance Customer Experience. He launched TPV360 in 2020 after recognizing gaps in service provided by third-party verification platforms to energy & utility companies. TPV360 software solution is designed in-house. It is intuitive, feature-rich, and highly customizable. Since its release in the middle of 2020, it has rapidly become the leading TPV platform for the energy sector in North America.

Asad Mirza

About  Us

Our Story

Careers

Talk To Us

Who We Serve

ContactPoint 360 helps the world’s premier brands transform customer experience.

Go to overview

Healthcare

Energy & Utilities

Automotive

Travel & Tourism

Technology

Government

Insurance

Financial Services

Retail

Government

Insurance

Financial Services

Retail

Solutions

ContactPoint 360 helps the world’s premier brands transform customer experience.

Go to overview

Business Process Management

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Business Process Management

Business Process Management Overview

Sales

Work At Home

Customer Care

Customer Retention

Accounts Receivable Management
Back Office Support

Global Tech Recruiting & Outsourcing

Omni-Channel
Hybrid Shoring
Multilingual Hub
Technical Support
CP360 PRO

360 Startup

Software Development

Custom Software Application Development

Staff Augmentation

QA Testing and Test Automation

E-Commerce Website Development

UI/UX development

Our Software

ContactPoint 360 helps the world’s premier brands transform customer experience.

TPV360

Soundboard 360

Speech Analytics and Voice AI

Secure Remote Worker

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Agent Activity Monitoring

Workforce Analytics Platform

Quality Assurance

Insights

Go to overview

Blog

White Papers

Case Studies

Podcasts & Webinars

Videos

Infographics

News